21 Aug 2013

Employee Engagement
The importance of employee engagement has been discussed in previous posts. Recent research indicates that nowhere is employee engagement more important than in professional services firms. While these firms are necessarily primarily client focused, ultimately the success of professional services firms relies on the success of their employees' work. And the most successful employees are ...

22 Aug 2012

GPS Building
A GPS for business? No, we're not talking about a Global Positioning System for your car. But it is a similar principle. Many organisations and business leaders are arranging their organisation around GPS, or Guidance and Positioning Statements. Like a GPS in your car, an organisational GPS will guide your organisation to a chosen destination, providing clear directions and guidance a...

16 Jul 2012

Striking
A dispute between workers at Coles' National Distribution Centre in Melbourne turned into an indefinite strike last week over a new workplace agreement with Toll (the company which Coles outsources their warehouse staffing to). Staff believe the agreement does not provide them with the same pay and benefits as employees employed directly by Coles. Early last week 250 workers and union...

31 May 2010

Employee Theft
When employers consider or discuss employee theft, their thoughts are usually focused on protecting assets such as the business bank account and petty cash. The truth is, most of the employee theft that occurs at work comes in the form of taking office supplies and other merchandise that belongs to the company, as well as incorrectly reporting time sheets that reflect the hours that were...

25 Jun 2009

Identify Leaders

“When hiring for a position, taking into account the various interview techniques at the disposal of the average Director, Executive, HR Manager or Business Owner, we can expect that there is about a 70%  chance that the person employed will be an average or good employee.”