21 Aug 2013

Training
In Australia, on average 15 percent of all school students come from a non-English speaking background. In some states it is much higher: in New South Wales this figure is almost 25 percent English Second Language Students, as it is in the Northern Territory, and in Victoria it is 20 percent. According to Adriano Truscott, president of the Australian Council of TESOL (Teachers of English...

01 Jul 2013

Employee Retention
Research by the American Psychological Association has found that workers are more likely to stay with employers when there is alignment between their values/interests and those of the organisation. They found that these factors were more important than remuneration and benefits. The Workforce Retention Survey, conducted with American workers aged 18 years and above, examined a range ...

20 Jun 2013

Assessment
Our previous post Organisations are reaping the benefits of psychometric assessments summarised the outcomes of recent research by a leading organisational research firm which revealed the relationship between HR success and the use of psychometric assessment tools. This post provides more information about the ways successful organisations use psychometric tools and incorporate them ...

27 May 2013

Mental Assessment
Organisations are continually looking for tools and techniques to help them make better hiring and promotion decisions, as well as for ways to set themselves apart in the search for talent. A 2011 survey by Aberdeen revealed the high prevalence and impressive benefits of psychometric assessments as part of a talent recruitment and development programs, particularly in an era when many or...

27 May 2013

Underperformance
Underperforming employees can be very costly to organisations. A 2009 article in the  Australian Financial Review found that unproductive employees can cost Australian businesses up to approximately $33 billion a year! A primary reason for underperformance is a poor fit between the employee's skills and interests and the needs of the organisation. Another related reason is managers no...

18 Feb 2013

Minimizing Impact
Distractions such as telephone calls, emails, online notifications and colleagues stopping by for a chat, or even the time it takes to try to remove such distractions, are part and parcel of the modern workplace. We tend to take it for granted that long periods of uninterrupted work are few and far between. Recent research has shown that this can have quite a damaging effect on produc...

04 Feb 2013

Protect Business
As the business world becomes more diverse and expands across national boundaries, concerns about security and integrity in the workplace have never been higher. Stakeholder expectations for ethical business operations continue to rise, placing more responsibility on organisations to employ people who have high ethical standards. To safeguard their organisations, many organisations in...

31 Jan 2013

Multiscore
Multi-score performance ratings are employee performance feedback systems where feedback is obtained from multiple sources (supervisors, peers, clients. They are very popular, with almost all Fortune 500 companies in the US using this approach (Cheung, 1999). Why are they so popular? Research shows that there are a number of reasons that multi-score (also often known as 360 degree)...

19 Nov 2012

Success of Employees
Research has shown that while intelligence in its traditional form, including tasks assessing verbal, numerical, visuo-spatial, reasoning and working memory, is the best predictor of job performance, other skills are also important for managerial success. Sternberg's (1996; 1997) triarchic theory of intelligence proposes that intelligence is comprised of traditional analytic skills, p...

19 Nov 2012

Employee Ethics
A recent study by the Chartered Institute of Personnel and Development has revealed that organisations may not be doing enough to promote and protect their values within the organisation. The study found that 40% of employees believe that their unethical colleagues not only go un-reprimanded, but are also frequently rewarded and promoted for their bad behaviour.  In addition, only 29% of...